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Apple M3 explained: Going smaller for bigger performance
By Sherri L. Smith published
For the first time ever, Apple is launching the entire family of its new M3 chips simultaneously. Learn what Apple’s newest silicon can do.
Is MSI customer service good? 2023 rating
By Rael Hornby published
Across the web and over the phone, here's our review of MSI's tech support in 2023.
Is Acer customer service good? 2023 rating
By Jason England published
We went undercover to find out if Acer’s support services are reliable, but in the U.K., assistance from the social media team is spotty.
Is Lenovo customer service good? 2023 rating
By Sean Riley published
Lenovo customer service managed to improve yet again this year with just a single stumbling block keeping them from the top contenders.
Is Asus customer service good? 2023 rating
By Momo Tabari published
How does Asus fair in Laptop Mag’s latest iteration of Tech Support Showdown?
Is HP customer service good? 2023 rating
By Rami Tabari published
We called, web chatted, tweeted and Facebook messaged HP a ton of questions to test its tech support. Here's our review.
Is Dell customer service good? 2023 rating
By Sherri L. Smith published
We called, live chatted, tweeted and Facebook messaged Dell a ton of questions to test its tech support. Here's our review.
Is Apple customer service good? 2023 rating
By Mark Anthony Ramirez published
Laptop Mag investigated Apple's online and phone tech support for our annual Tech Support Showdown report.
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